Computer help that starts with the problem, not the jargon.

Get patient help with Windows computers, everyday software, accounts, printers, files and settings. Remote help is usually the first step when it fits the situation.

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Charmaine helping with a Windows desktop computer

Common reasons people reach out

You do not need to diagnose it first.

New Windows computer setup
Programs that stopped cooperating
Printer or scanner problems
Files, downloads and folders
Email, browser and account settings
Windows settings and everyday troubleshooting

Windows computer help

For a computer that is slow, confusing, newly purchased, or simply not behaving the way you expect.

  • Windows settings and everyday troubleshooting
  • Software installation and basic setup
  • Google and Microsoft app help
  • Email, browser and account-setting confusion
  • Finding files, downloads and folders
  • Updates, permissions, notifications and default apps

New computer setup

Set up a Windows computer around the way you actually use it.

  • Account and sign-in setup
  • Personalized settings and defaults
  • Moving approved files and documents
  • Browser, email and common app setup
  • Printer and scanner connection
  • A clear walkthrough before we finish

Good to know

Geek & Done does not provide internal hardware repair, advanced malware remediation, digital forensics or guaranteed data recovery. If the issue points in that direction, you will know before booking additional work.

See pricing and process

Tell me what the computer is doing.

Describe the issue in your own words. I’ll recommend the best next step, including whether remote help is likely to be enough.

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