Tell me what’s going on.

Describe what you’d like to accomplish in your own words. I’ll identify the most appropriate service and next step. Prefer to talk? Call .

Your nameEmail address

Phone number OptionalUsed only if a short conversation is needed.Who needs help?

What would you like help with?What are you trying to do?Which devices, apps or materials are involved?

What kind of help do you think you need?

Remote helpUsually the best first stepIn-home helpFor hands-on setupProject workPhotos, files, or a focused toolI’m not surePlease recommend

ZIP codeRequired for in-home help. No full address yet.What days and times generally work?

Optional photos or screenshotsUp to 3 images and 3 MB total. Check that images do not show passwords, financial details or security codes.Anything else I should know?

I understand that this form does not book an appointment. I understand that I’ll receive a personal response from Charmaine by email within one business day. If requesting help for another adult, I confirm that they know about and consent to the request.

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