Help that starts with what you want to do.

Services are organized around your goal and explained in everyday language. Remote help is the first pass when it fits the problem, with in-home help available when I need to be in the room.

Choose the kind of help that matches the situation

Start with Windows computer help, remote help, in-home help, household devices and Wi-Fi, private computer lessons, or patient tech help for older adults.

Remote help   In-home help   Tech help for seniors

Fix or set up everyday tech

For technology that is confused, stubborn, or simply having a day.

Explore Windows computer help
  • Windows computer and software troubleshooting
  • Android phone and tablet help
  • Google and Microsoft app help
  • Email, browser and account-setting confusion
  • Software installation and basic setup
  • Printer and scanner troubleshooting
More things I can help with
  • Updates, permissions, notifications and default apps
  • Finding missing files and downloads
  • Password-manager and two-factor authentication setup
  • Legitimate account-recovery guidance
  • Privacy, security and app-permission reviews
  • Suspicious email, text, pop-up or scam reviews
  • Subscription review and cancellation guidance

Connect your home and devices

For devices that should work together but apparently missed the meeting.

Explore home devices and Wi-Fi help
  • Ring camera and doorbell configuration
  • Smart thermostat setup and settings
  • Smart speakers, displays, plugs and lights
  • Smart TV and streaming-device setup
  • Bluetooth and Wi-Fi speaker pairing
  • Connecting devices to existing Wi-Fi or mesh systems

Help includes setup, configuration, and troubleshooting. Wiring, mounting, electrical work, and physical installation are best handled by an appropriate installer or electrician.

More things I can help with
  • Smart-device apps and account configuration
  • Soundbar and stereo configuration
  • Connecting Android devices to compatible equipment
  • Sorting out remotes, inputs and settings
  • Troubleshooting devices that stopped communicating

Tech, Explained

Learn at your pace with private, patient, one-on-one technology lessons tailored to what you want to accomplish. There is no preset curriculum.

Explore private computer lessons
  • Windows computer basics
  • Android phone and tablet basics
  • Google and Microsoft apps
  • Email, files, folders and cloud storage
  • Passwords, privacy and scam awareness
  • TV, streaming and smart-device basics

Ask questions. Take notes. Go at your own pace.

More things I can help with
  • Photoshop desktop basics on Windows
  • Lightroom Classic basics on Windows
  • A two-person lesson for partners, siblings or friends learning the same topic

Organize and simplify

For technology that works but takes too many steps, or information that has become difficult to manage.

  • File and folder organization
  • Digital photo-library organization
  • Personal spreadsheet creation and cleanup
  • Lists, schedules, budgets and household information
  • Simple forms and personal automations
  • Simplifying repetitive digital tasks

Not sure where a photo project belongs? Start here. I can help you organize, scan, lightly restore, or learn to work with your photos.

More things I can help with
  • Naming and filing systems
  • Scanner setup and small-batch scanning
  • Light photo restoration by separate quote
  • Off-site work for approved photos, paper documents and copied removable media
  • Photoshop desktop and Lightroom Classic basics on Windows

Small, focused digital tools

Geek & Done can create lightweight custom tools for individuals, families, small groups, and community projects when an existing product does not quite fit. Good candidates include focused tools that organize information, support learning, coordinate a shared activity, or simplify a specific task.

Each project is reviewed and priced separately to confirm that it is a good fit for modest, non-commercial use. Projects intended for a business, large public audience, critical operations, or ongoing managed support are handled through Digital Done Right.

Describe the tool you have in mind

Currently supported

Windows computers, Android phones and tablets, Google and Microsoft apps, Ring devices, smart thermostats and other existing smart-home equipment, TVs, streaming devices, speakers, soundbars, Photoshop desktop and Lightroom Classic for Windows.

Focused device expertise

I primarily support Windows and Android devices. If you need help with a Mac, iPhone, or iPad, I’ll let you know before you book whether I’m the right fit or whether an Apple specialist would serve you better.

Tech help for someone you care about

You may request any appropriate service for a parent, partner, relative or friend. The person receiving help must know about the appointment, consent to it, and participate when account access or personal decisions are required.

See patient tech help for older adults

Have something else in mind?

Describe what you’d like to accomplish. I’ll review it and recommend the most useful next step before you book.

Request Help